Ep 030 - 22 years of Tough Talk - the Art of Difficult Conversations at Work

For the last 22 years I have been helping managers across every sector to have difficult conversations in the workplace. Whether around poor performance, absence, conduct or capability, managers need to be able to have Crucial Conversations that matter. To celebrate my 22nd Anniversary in business, this episode is all about how to have those conversations - starting from it's original Tough Talk workshop and how it has developed to Crucial Conversations for today's clients. Everyone needs to be capable of saying what needs to be said, but in a way that maintains positive relationships so I hope this helps! https://confidentconversations.co.uk