Risk-taking, creativity, and seven calendars: How a Customer Success leader navigates career, growth, and motherhood
- Author
- Dynatrace
- Published
- Tue 04 Mar 2025
- Episode Link
- None
How do you balance leading a team of 12, pursuing studies, and being a parent—all at once? In this episode of Real Talks, Lauren McMichael, Sr. Manager in Customer Success, shares her journey and the tips she’s collected along the way.
Before joining a Customer Success team at Dynatrace five years ago, Lauren worked in various marketing and sales roles across different industries. Now, she is leading a team of 12 Customer Success Managers–all while completing a leadership course at Yale and becoming a mom for the third time.
In this conversation, she talks about:
- How taking risks and switching paths can lead to a fulfilling career
- Why creativity plays a big role in a job you wouldn’t expect
- The power of a rhythm in your calendar
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Where to find us:
Discover the opportunities at Dynatrace and take your career to the next level: careers.dynatrace.com
