Customer Service 101, with Andy Frisella - MFCEO10
- Author
- Andy Frisella
- Published
- Tue 11 Aug 2015
- Episode Link
- http://themfceo.com/p10
Customer service is not about making a sale today. It is about forging a relationship and building loyalty over a lifetime. From the supreme importance of solving problems and finding solutions to the proven formula of education, trust, and loyalty, Andy Frisella shares his thoughts on the essentials of customer service.
