Quality, Cynefin and bugs with Steve Upton

In this initial episode of Quality Bits, Lina talks to Steve Upton about the definition of quality, Cynefin, deleting the bugs (?!!!), and so much more.

Find Steve on:
- Twitter: https://twitter.com/steve_upton?lang=en
- LinkedIn: https://de.linkedin.com/in/stevejupton

Book recommendations:

• "Sources of Power: How People Make Decisions" by Gary Klein
• "Dynamics in Action: Intentional Behavior as a Complex System" by Alicia Juarrero 
• "Cynefin - Weaving Sense-Making into the Fabric of Our World" by Dave Snowden & friends
• "Complexity and Postmodernism: Understanding Complex Systems" by Paul Cilliers

Links to books are to Amazon and as an Amazon Associate I earn from qualifying purchases

Further reading recommendations for some mentioned concepts:

• Lina's Quality Foundations series: https://qualitybits.tech/writing/quality-foundations/
  • "What is Quality?" in Quality Foundations: https://qualitybits.tech/writing/what-is-quality 
• Harvard Business Review original article on Cynefin:
  "A Leader's Framework for Decision Making" by David J. Snowden and Mary E. Boone 
• On famous quote and faster horses problem: https://hbr.org/2011/08/henry-ford-never-said-the-fast 
• Lina's review of "Accelerate"  includes an explanation of 4 key metrics: https://qualitybits.tech/writing/book-impressions-accelerate#4-key-metrics 

Follow Quality Bits host Lina Zubyte on:
- Twitter: https://twitter.com/buggylina
- LinkedIn: https://de.linkedin.com/in/linazubyte
- Website: https://qualitybits.tech/

Thank you for listening! Follow Quality Bits on your favorite listening platform and Twitter: https://twitter.com/qualitybitstech to stay updated with future content.