The One on the CX case study in Latin America

Customer experience, user experience...and the list goes on and on. In fact, “experience” has become a sort of suffix to which we add different types of actors, depending on the idea we want to convey. In this TechTalk episode, we speak with Armin Prljaca, Customer Experience Strategy Consultant at PwC Luxembourg’s Experience Center, about his work with a client in Latin America to boost their #customer experience practices.