Beware of Spam, Part 3

Since it’s not easy to avoid technology, it’s a good idea to become familiar with the basic steps you can take to protect yourself from phishing scams. The Federal Trade Commission (FTC) recommends taking smart steps to be more aware, mindful, and proactive about avoiding spam and the potential dangers that come along with it.

Keep in mind that legitimate companies don't ask for sensitive information via email or text. So if you get an email or text message that asks you to confirm or provide personal information, account numbers, or Social Security numbers — anything potentially compromising — delete it. 

If the email contains a threat, be even more cautious. Cybercriminals often prey on vulnerabilities and use scare tactics. They may claim that your account will be shut down, you’ll be charged an extra fee, a negative mark will go on your credit report, or that some authority such as the IRS will issue a warrant for your arrest. Don’t fall for it.  

If you have any doubts or questions, contact the individual or organization directly by phone using the official phone number on their website. Don’t reply to the email, click on any links in the email, or dial phone numbers provided in the digital message. Instead, do your own research to find the company’s contact information and confirm the request is legitimate. More than likely, it will not be because most legitimate companies will not conduct business this way.

If you suspect an email is fraudulent, forward it to [email protected], and contact the organization or individual impersonated.

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