S5.E12: Stakeholder Engagement (Part 2)

In this episode, we continue to explore the process of unlocking change through stakeholder engagement. In particular, the episode includes the following topics:
- Value-action Gaps Make Stakeholder Feedback Less Valuable
- The Wisdom of the Crowd Can Become the Tragedy of the Commons
- The Openness of Open Source is Questionable
- Questions Remain About Ratings When the Guardians Are Not Guarded
- In Search of the Web 2.0 Savvy Players