Ep 48 | What PMs Really Want from AI: Relief, Trust, and Visibility w/ Nurith Berstein

In this episode of Property Management Frame Breakers, Nurith Berstein sits down with Pablo Gonzalez, Chief Evangelist of Vendoroo, to unpack the truth behind AI’s role in property management: AI is here to replace burnout, not your team.

In this conversation, we explore:

🔧 Why reactive teams are evolving into strategic advisors (with the right AI teammate)
🚀 Why AI ownership (not just automation) is the real differentiator in scaling without burnout
💥 How AI teammates are owning maintenance and giving PMs their lives back
📈 Why fixed-cost scaling helps you grow without bloating your org chart

If you’ve ever felt like a firefighter instead of a founder, this conversation is your reset button. 

Nurith doesn’t pitch tactics. She redefines what’s possible when AI owns outcomes instead of just automating tasks.

🎧Listen now and hear how Vendoroo is helping overburdened PMs finally get what they’ve needed all along—relief, trust, and visibility (with AI as their superpower)

🌟 Stay Connected with Us:

🤝 Connect with  on Nurith Berstein LinkedIn
🎙️ Connect with Pablo Gonzalez on LinkedIn
📬Subscribe to Vendoroo's Weekly Newsletter
💼 Follow Vendoroo on LinkedIn
🌐 Visit Vendoroo's Website

Chapters:

00:00 Why Property Management Feels Invisible
03:42 Is AI a Tool… or a Teammate?
06:18 The #1 Stress Point for PMs Today
08:55 What AI-Driven Maintenance Really Looks Like
11:31 Why Owners Are Losing Trust—and How to Win It Back
14:03 Can You Grow Without Hiring?
17:19 Burnout Isn’t a People Problem—It’s a System Problem
20:08 What Top PMs Are Doing Differently
23:36 How Vendoroo Makes PMs Look Like Rockstars
26:15 The Power of Fixed-Cost Scaling
29:11 Why You’re Still Stuck in the Firefight
32:28 What PMs Say After Using Vendoroo
35:50 From Headache to Leverage: Rethinking Maintenance
39:42 The Invisible Workload You’re Not Charging For
43:30 Building Trust at Scale (Without Burnout)
48:00 The Future of PM Is Already Here