Creating Customer Magic with Darren Ross

Pat Miller engages Darren Ross, Founder of Service Freak and the mastermind behind the Magic Castle Hotel's legendary reputation for customer service, in an episode focused on transforming ordinary customer interactions into unforgettable experiences. This episode will have you rethinking the essence of client relationships and the profound impact of thoughtful gestures.

Episode Highlights 🎤💡:

(07:32) - Customer Service

(17:11) - Bold Ideas

(24:32) - Customer Experience

Connect with Pat Miller ⬇

LinkedIn | Website

Connect with Darren Ross ⬇

LinkedIn | Website