Establish The PEC to Gain the Professional Advantage
- Author
- Dan OConnor
- Published
- Sun 18 Apr 2010
- Episode Link
- https://www.podomatic.com/podcasts/danoconnortrainer/episodes/2010-04-18T11_01_42-07_00
Make dealing with clients so much easier, while you out-perform your customer service competition--just by employing this one simple professional communication tactic--the Personal Emotional Connection.
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