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Professional Communication Training - Podcast

Professional Communication Training

Professional communication skills training made easy by expert communication trainer Dan O'Connor. Learn danger phrases, power phrases, communication tactics, and effective communication skills you can use immediately to polish your image, be more persuasive, deliver superior customer service, and sound like a CEO.
Communicate with confidence, clarity, power, and finesse with the help of this professional communication training podcast.

Training Professional Education
Update frequency
every 14 days
Average duration
5 minutes
Episodes
20
Years Active
2009 - 2015
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Danger Phrase: Don't Worry | Professional Communication Skills Training Podcast with Dan O'Connor

Danger Phrase: Don't Worry | Professional Communication Skills Training Podcast with Dan O'Connor

Go to Dan's site: http://www.danoconnortraining.com  Get all his videos: http://store.danoconnortraining.com Enroll in Dan's course: http://www.onlinecommunicationtraining.com/tour Facebook: http://w…
00:03:37  |   Wed 28 Jan 2015
Men & Women Body Language at work--You've got to SIDLE UP, WOMEN!

Men & Women Body Language at work--You've got to SIDLE UP, WOMEN!

In today's professional communication training podcast, expert communication trainer Dan O'Connor teaches you body language techniques designed for effective communication between the sexes at work. …
00:03:29  |   Sat 30 Apr 2011

"What's wrong with you?" You can increase your communication power in 3 minutes

What if you could increase your communication effectiveness in just minutes a day? With our Danger and Power Phrases now you can! Learn what phrases are sabotaging your success, and what phrases add …
00:02:19  |   Mon 18 Oct 2010
Your Danger Phrase for the Day:

Your Danger Phrase for the Day: "Honestly" SAY THIS-NOT THAT!

Are you unwittingly sabotaging your communication success? It only takes one word to ruin your entire message, which is why Dan gives you Danger phrases to avoid and Power phrases to use when working…
00:02:29  |   Thu 14 Oct 2010
Danger Phrase/Power Phrase of the Day:

Danger Phrase/Power Phrase of the Day: "Why didn't you tell me?" Increase your communication power in less than 3 minutes!

How would you like to increase your communication power in less than 3 minutes? Check out our professional communication tactics podcast where you'll learn power phrases, danger phrases, and communic…
00:02:32  |   Tue 12 Oct 2010
Supreme Court Nominee Elena Kagan's EXCELLENT Communication Adventure!

Supreme Court Nominee Elena Kagan's EXCELLENT Communication Adventure!

In last week's supreme court confirmation hearings, Elena Kagan implemented one of my favorite communication strategies: She stayed on message using the broken record, didn't take the bait, and didn'…
00:03:49  |   Mon 05 Jul 2010
The Trick to Giving Compliments--The RIght Way

The Trick to Giving Compliments--The RIght Way

Here's your professional communication tactic for the day: When giving a compliment--whether at work or at home--remember that we compliment people, not things, and that compliments almost always hav…
00:03:03  |   Sun 06 Jun 2010
Establish The PEC to Gain the Professional Advantage

Establish The PEC to Gain the Professional Advantage

Make dealing with clients so much easier, while you out-perform your customer service competition--just by employing this one simple professional communication tactic--the Personal Emotional Connecti…
00:04:30  |   Sun 18 Apr 2010
The 4-Step Process for Dealing with THE BLAMER

The 4-Step Process for Dealing with THE BLAMER

THE BLAME GAME In every organization, there will be customers who want to blame someone else for their troubles.  Who’s actually to blame for the problem is totally irrelevant. If you are in customer…
00:07:17  |   Tue 06 Apr 2010
How to Handle a Cry-Baby at Work

How to Handle a Cry-Baby at Work

Is there someone at work who uses crying as a defense mechanism, or a way to avoid assertive communication? Be ready the next time. In this professional communication training podcast, you will learn…
00:05:32  |   Mon 15 Mar 2010
One Magic Phrase That Instantly Defuses Emotionally Charged or Difficult Customers

One Magic Phrase That Instantly Defuses Emotionally Charged or Difficult Customers

If you deal with emotionally charged or difficult people at work, you need power phrases to help you navigate through those difficult professional communication situations. Power phrases such as the …
00:03:27  |   Tue 23 Feb 2010
The 4-Step

The 4-Step "Disengage to Stop the Rage" Process

There's a reason why Zebras don't get ulcers. Their brains stop releasing stress hormones as soon as the stress factor is gone (according to Robert Zapolsky, author of Why Zebras Don't Get Ulcers…
00:07:02  |   Tue 09 Feb 2010
The One Interview Question Every Job-Seeker Must Ask Every time

The One Interview Question Every Job-Seeker Must Ask Every time

Above all else, your professional communication skills will land or lose you the job you seek. This is why the first thing you do while seeking a job is hone your interviewing skills. Access to eff…
00:03:26  |   Sat 30 Jan 2010
The 3-Step Feel, Felt, Found

The 3-Step Feel, Felt, Found

Any quality professional communication training program will teach you basic yet powerful communication tactics such as the Feel-Felt-Found. If this is the beginning of your communication education a…
00:13:41  |   Tue 29 Dec 2009
How to Develop a Knock-Out Professional Greeting

How to Develop a Knock-Out Professional Greeting

Adding power phrases to your professional greeting is one of the easiest and most effective ways to increase your communication power. In this professional communication training episode, Dan teaches…
00:27:15  |   Wed 23 Dec 2009
2 Steps for Dealing with Difficult Customers

2 Steps for Dealing with Difficult Customers

If you deal with difficult or emotional customers, you need to have some professional communication tactics to help you. In today’s podcast, Dan gives you two specific tactics you can use the next ti…
00:04:42  |   Mon 30 Nov 2009
The 4-Step

The 4-Step "Saying No" Process for Saying No With Tact and Professionalism

Have you been told that you need to learn how to say no more professionally? In this professional communication podcast, Dan teaches you the four-step process to saying no with professionalism, tact,…
00:05:46  |   Sun 29 Nov 2009
How to Develop Winning Opening Lines for Difficult Conversations

How to Develop Winning Opening Lines for Difficult Conversations

When you need to have an assertive conversation at work (you know–one of those little talks), remember that your opening line is the most important part of that professional conversation. In today’s …
00:04:35  |   Wed 25 Nov 2009
4 Magic Phrases You Can Use to Get Out of Any Communication Jam

4 Magic Phrases You Can Use to Get Out of Any Communication Jam

Do you ever find yourself at a loss for words? How unstoppable a professional communicator are you? In this podcast, Dan shares 4 magic power phrases you can use to get out of any professional commun…
00:02:41  |   Thu 19 Nov 2009
How to Create and Use a Danger Phrase and Power Phrase List

How to Create and Use a Danger Phrase and Power Phrase List

In this communication training episode, Dan walks you through making one of the most essential communication training tools you'll ever use: a danger phrase and power phrase list. This list will help…
00:04:55  |   Tue 17 Nov 2009
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