EP 20: Post Launch Update: 20 Months Later feat. PPC Director of Operations, Lee Thompson

Today we are joined by the man, the myth, the legend: Lee Thompson, director of operations for Prewett Pest Control. Having previously worked for 2 Fortune 500 companies, Lee has been exposed to several different leadership and training styles. In today’s episode Rusty and Lee discuss the challenges that come with scaling a pest control company, as well as the importance of relationship building and understanding your people. Additionally, the two discuss their revenue and staffing plan for the year, as well as how to be proactive vs. reactive when streamlining internal processes.