A Little Chaos is Good for Growing Companies

What if the chaos in your business wasn’t a problem—but a sign of opportunity? 

In this episode of Powered by Instinct, host David Kolbe sits down with Chris Ronzio, founder and CEO of Trainual, to talk about entrepreneurship, scaling businesses, and why every company needs a playbook. From his early days running a video production company as a teenager to building Trainual into a platform used by thousands of businesses, Chris shares the lessons he’s learned about operations, leadership, and letting go as a founder. 

Chris doesn’t hold back on the tough parts of entrepreneurship either—letting go of control, recognizing when the problem is the person vs. the training, and finding the right balance between chaos and structure. Along the way, he dives into how being an Initiating Quick Start (2594) on the Kolbe A™ Index fuels his energy for big ideas and rapid experimentation, while also creating challenges that he’s learned to solve with the right people and systems around him. 

Host: David Kolbe, CEO at Kolbe Corp (Kolbe: 8273)  

Guest-at-a-Glance  

💡 Name: Chris Ronzio, Founder and CEO at Trainual (Kolbe: 2594)

💡 What he does: The creator of Trainual, Chris is “a founder, systems thinker, and storyteller at heart—driven by one core mission: to make business easier by empowering people with clarity, purpose, and scalable tools.”

💡 Company: Trainual
�� Book: The Business Playbook
�� Website: https://www.chrisronzio.com/ 

Jaw-Dropping Moments  

• Chris sold his first real business—a video production company he started at 14 years old. 
• He once had a mom furious at him because his camera operator’s battery died during her daughter’s performance—sparking his obsession with processes that never fail twice. 
• Trainual started as a side tool for his consulting clients, and four years later, he ditched consulting entirely to go all-in. 
• He uses his assistant as a filter for his flood of ideas so his team doesn’t accidentally take brainstorms as a marching orders. 
• Chris predicts that in the near future, businesses will manage not just employees but also AI agents and humanoid robots—and Trainual will be the playbook that tells them all what “good” looks like. 

Key Quotes  

“If there’s no chaos in your business, that’s a bad thing. That means you don’t have opportunity coming at you.” 

“Every company should have an instruction manual. It’s malpractice to run a business without one.” 

“Bad performance is either the wrong person or the wrong training.” 

“The good businesses fix problems the first time they happen. The bad ones retreat and try to avoid ever scaling past them.” 

“I’m very open to being wrong, but I’ll still throw out crazy ideas—just don’t take every one as gospel.” 

“Current best practices—that’s the phrase I use. It keeps everyone aligned today, but leaves room for innovation tomorrow.” 

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