S2 Ep2: Jim Kalbach - Jobs To Be Done
- Author
- Power of Ten with Andy Polaine
- Published
- Sat 25 Jul 2020
- Episode Link
- https://audioboom.com/posts/7640968
My guest in this episode is Jim Kalbach, an author, speaker, and instructor in design, customer experience, and strategy and Head of Customer Experience at MURAL. Jim discusses remote work and his new book, the Jobs to be Done playbook.
