The Computer Repair Podcast #324 – Should You Use an RMM?

Learn How To Run Your Computer Repair Business

Hosted by: Jeff Halash from TechNut Computer Repair

John Dubinsky from Maven Group

Paco Lebron from ProdigyTeks

Adam Carpenter from IT Professionals of Iowa

Computer Repair Podcast #324 Video

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Why not.  You would be crazy not to!

Topics: CyberSecurity: The state of being protected against the criminal or unauthorized use of electronic data, or the measures taken to achieve this.

2019 ANNUAL – TECHCON UNPLUGGED

This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.

Sept 20th-22nd 2019

Grand Rapids MI

TechCon Unplugged.com

TechCon Unplugged Event on FaceBook

Show Sponsors:

BusyBench

The all in one management tool, Simplifying IT for Computer Repair Businesses with a clean and simple interface. Spend more time running your business instead of learning your management software.  

For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account

Untangle Next-Generation Firewall

The best solution for bringing powerful network security to your clients in an easy-to-manage and cost-effective package. Untangle’s partnership program helps repair shops add cybersecurity to their services and get up and running quickly.

Get started today at untangle.com/podnutz

God Bless Eric Arduini and his family.

Rest In Peace Eric.  Keep up the good fight.

Help Eric Arduini and family

Arduini loses battle with cancer: Services set for popular city clerk

Links:

Free Forms to help you in your I.T. Business

John TIP

Quick Tips For Your Summer BBQ

BOOK TIP: It Doesn’t Have to Be Crazy at Work

It is going to happen:

Continuum – Massive Hack Hits Continuum MSPs, End Clients

SolarWinds – Solarwinds sends customers each other’s’ complete client lists

Ninja – MSP Tool Provider Ninja RMM Had A Sales Email Hacked That Did Not Appear to Have 2FA Turned On

TeamViewer – TeamViewer Confirms Undisclosed Breach From 2016

Connectwise – ConnectWise plugin flaw exploited in ransomware attacks on MSPs

Kaseya – Kaseya VSA Vulnerability Exploited by Cryptocurrency Mining Attack

Some Hope???? 

LogMeIn – LogMeIn accounts hacked? Update your password now

**As part of its security measures, LogMeIn cross-checked the login credentials of its customers against a list that contained the stolen passwords from those breaches. And, as a result, customers that appeared to have used the same password were prompted to reset it immediately.

(Basecamp and other have done this)

Recent News

Webroot has made two-factor authentication mandatory as attackers continue to target MSP software platforms in a bid to spread ransomware across end-customer systems, the cybersecurity company confirmed to ChannelE2E and MSSP Alert.

Kaseya weaponized to deliver sodinokibi ransomware

Hackers Hit MSP Software to Launch Ransomware Attacks

Ransomware gang hacks MSPs to deploy ransomware on customer systems

6 Ways That Your RMM or PSA Tools Can Be Compromised

Basics:

How hard is it for you, your employees and or others to get into your platforms?  

• Password Requirements?


• 2FA


• Plugins, connections, APIs – all secure?

Once you are in your RMM platform, how hard is it to perform tasks?

• One click to connect to endpoints?


• Can all users run all tasks?

Don’t be a crappy customer.  Get your own house in order.

Music By Jim Holley