Learn How To Run Your Computer Repair Business
Hosted by: Jeff Halash from TechNut Computer Repair
John Dubinsky from Maven Group
Jeff Grenier from FireLands Computer Services
Computer Repair Podcast #323 Video
Live Show and Chat every Sunday at 4pm EST
You Can ask a question By:
Leaving a voicemail at 734-335-1000
or
Emailing: [email protected]
You Can Support This Show
Go To Patreon.com/ComputerRepairPodcast
Why not. You would be crazy not to!
Topics: CyberSecurity: The state of being protected against the criminal or unauthorized use of electronic data, or the measures taken to achieve this.
2019 ANNUAL – TECHCON UNPLUGGED
This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.
Sept 20th-22nd 2019
Grand Rapids MI
TechCon Unplugged Event on FaceBook
Show Sponsors:
BusyBench
The all in one management tool, Simplifying IT for Computer Repair Businesses with a clean and simple interface. Spend more time running your business instead of learning your management software.
For a free 14 day trial, just go to BusyBench.com use the offer code Podnutz for 30% off the life of your account
Untangle Next-Generation Firewall
The best solution for bringing powerful network security to your clients in an easy-to-manage and cost-effective package. Untangle’s partnership program helps repair shops add cybersecurity to their services and get up and running quickly.
Get started today at untangle.com/podnutz
God Bless Eric Arduini and his family.
Rest In Peace Eric. Keep up the good fight.
Arduini loses battle with cancer: Services set for popular city clerk
Links:
Free Forms to help you in your I.T. Business
Hello Jeff and CRP Show!
여보세요 – Hello Yo Bo Say All (Korean)
John Tips
10 Things About VoIP You Didn’t Know You Needed to Know
Voice-over-IP (VoIP) phone systems add flexibility, lower costs, and provide numerous other capabilities. But they can also hurt your business if you’re not careful. Here are 10 potential pitfalls to avoid.
*Cherry pick the tips as a guide to prepare yourself and your customers as there are differences between analog and VOIP systems. The idea is to minimize unpleasant surprises for you and your customer.
FreedomVoice – (will be at Techcon – Silver Partner – new sponsors)
Blackport Solutions – (who John uses)
Password Manager (Tom Wilmot and Paco Lebron)
New password manager on the block myki (5 Years Old)
MSP Voice Webinar Series #13: Myki
I like LastPass
Low Cost Alternative – SafeInCloud Password Manager
System Restore Tip
From the I have been doing this long enough that I should know this category.
Office 365 GoDaddy Tip (Paco Lebron)
Customer has Office 365 with GoDaddy (so sad). User had account compromised. Could not find a way to disconnect user after password change. Had to call GoDaddy to get this link to log out.
BONUS: Microsoft Issues Warning on Spam Campaign Using Office Exploits
**This is where DNS filtering, a good firewall or something like Zorus can help.
Cybersecurity
Is it Cybersecurity, Cyber-Security, or Cyber Security?
A comprehensive, ongoing business mission that allows for
Identification (see)
Protection (control)
Detection
Response
and Recovery
of cyber (IT) equipment, materials, data and reputation.
Global Cybersecurity Standards
Music By Jim Holley