The Computer Repair Podcast #317 – TechReputation
- Author
- Podnutz.com
- Published
- Thu 04 Apr 2019
- Episode Link
- https://podnutz.com/podnutz317/
Learn How To Run Your Computer Repair Business
Hosted by: Jeff Halash from TechNut Computer Repair
John Dubinsky from Maven Group
Ramey Bell from TechReputation
Computer Repair Podcast #317 Video
Live Show and Chat every Sunday at 4pm EST
You Can ask a question By:
Leaving a voicemail at 734-335-1000
or
Emailing: [email protected]
You Can Support This Show
Go To Patreon.com/ComputerRepairPodcast
Why not. You would be crazy not to!
Topics: Easily Generate More Online Reviews For Your IT Business
2019 ANNUAL – TECHCON UNPLUGGED
This event will bring together like-minded individuals with the goal to improve their IT Business. Ticket includes all meals, access to workshops with community invested vendors and social.
Sept 20th-22nd 2019
Grand Rapids MI
TechCon Unplugged Event on FaceBook
Show Sponsors:
Instant Housecall
Remote support that is easy for you and your clients to use. You have all the tools you need including an Auto Repair feature which saves you Time and Money when helping your clients solve their computer problems.
Check out Instant Housecall/Use Offer Code: Podnutz
FreshBooks
The simple pain-free invoicing solution for freelancers and small business owners
For a 30-day free trial, just go to FreshBooks.com/Podnutz enter PODNUTZ in the
“How Did You Hear About Us?” section
Links:
Free Forms to help you in your I.T. Business
JOHN TIPS
Image Deployment – Sounds Awesome (but so does all marketing).
15 LICENSES + 1 YEAR SUPPORT ($720 VALUE)
IT-Tech Trends (Solar Winds)
Technology skills have quickly become a key competitive advantage in modern IT environments.
But how do today’s technology professionals stack up?
We surveyed tech pros around the world to find out what they think about the state of their skills and training opportunities today – from cloud to emerging tech and beyond – and what’s on their minds for tomorrow.
**Not enough time or budget for training.
**70% not completely confident in having all necessary skills.
We do not know what we do not know.
Two Stories to Share with Customers
OFFICE DEPOT AND OFFICEMAX FIND MALWARE THAT ISN’T THERE
Data breach story – it happens to regular people.
- Security Tool to scan systems for open ports, etc.
- Tool to help you support with other vendors.
Outshow Link: http://podnutz.com/category/podnutz/ (show notes under each show)
JEFF TIPS
Set small goals and complete small tasks to reach your achievement. Small successes lead to completion.
Ramey Bell – Guest
TIP: Use Thank-You cards effectively. Genuine Message.
*Many card options on Amazon
Ramey Bell
Founder, TechReputation.com
360-320-8748 | [email protected]
TechReputation on MSP Webinars
TechReputation on SMB Community Podcast with Karl Palachuk
Tool to link to other services
STATS, TOPICS, NOTES
Key Statistics from Bright Local: Local Consumer Review Survey
86% of consumers read reviews for local businesses (including 95%
of people aged 18-34)
Consumers read an average of 10 online reviews before feeling able
to trust a local business
40% of consumers only take into account reviews written within the
past 2 weeks – up from 18% last year
57% of consumers will only use a business if it has 4 or more stars
80% of 18-34-year-old have written online reviews – compared to
just 41% of consumers over 55
91% of 18-34-year-old consumers trust online reviews as much as
personal recommendations
89% of consumers read businesses responses to reviews most trusted review sites are Yelp & Facebook, followed by Google &BBB
Have your shopping habits changed over the years?
Reputation management is a time-consuming, never ending process. If you don’t have a way to see how you are performing, it’s a huge risk to your bottom line.
Why don’t most IT companies invest in obtaining more customer reviews?
o Lack of time
o Try to do it manually sending emails / spreadsheets
o Not a serious inclusion in their marketing plan
o Fear of sending a review request to every customer
Why don’t most customers leave reviews or respond to your requests?
o You will find this out doing it manually
o Forget
o No time
o Too hard
FEATURES & BENEFITS OF TECH REPUTATION
o Dashboard-manage
o Reporting–scorecard
o Email / text messaging portion-heart of the app that requests reviews
o Marketing-syndicate best reviews to FB, Twitter, Website
o Exclusive to TR is our power listing feature.
o Top 3 listings in google maps have an average of 85 citations (Bright Local)
o According to moz.org combined reviews/citations =25% ranking factor in local search
Moz 2018 Local Search Ranking Factors
o I’m in the local seo business as well as obtaining reviews
If you still feel overwhelmed with how you are going to manage all your reviews, maybe you would like to send thank you cards, here are some ideas. For me spouse. IF you don’t have an employee, or part-time help. Genm – $49/mo for 40 hours of marketing help by an intern
Music By Jim Holley
