From Combative to Collaborative: Transforming Tough Conversations

In this Pocket Sized Pep Talk, you'll learn:

• Skills that will allow you to come prepared for any negotiation process and arrive at an equitable outcome.
• How sales organizations prepare for potential crises that may disrupt their operations.
• What role effective communication plays in maintaining sales performance during a crisis.
• Some strategies that have proven effective for sales teams during times of crisis.
• How leaders foster a culture of resilience and adaptability within their teams to better navigate crises.
• How we know we’re ready, and some indicators that a sales organization may be crisis-capable.

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