In this Pocket Sized Pep Talk, you'll learn:
- What keeps people from talking about this.
- Why we are experiencing more conflict now.
- The Four Dimensions for more constructive conflict, and what they are.
- A few of the GOAT phrases!
- The biggest sources of conflict.
- What you say to a micro-manager.
- What you say to a credit-stealer.
- A few of the over 300 actual phrases you can use to deescalate common workplace conflict situations, build trust, and make better decisions.
To learn more about these guests: