In this Pocket Sized Pep Talk Rob and his guest Bob discuss:
• Hi reasons for writing his book.
• The loyalty that drove him to stay with Cintas for over 50 years, and how to create that level of loyalty within your organization.
• Reasons for the high turnover rates being experienced, and the key factor involved.
• How recognition, or a lack there of, has contributed to the turnover within organizations, and how to counteract that.
• His personal mentors.
• The critical need to provide measurable feedback from management to employees.
It's a fascinating interview with a man who as truly walked the walk. For more information on Bob visit his website: www.robertkohlhepp.com