Beyond Assumptions:Aligning Work to Real Customer Behavior
- Author
- Rob Jolles
- Published
- Mon 25 Nov 2024
- Episode Link
- https://pocket-sized-pep-talks.simplecast.com/episodes/beyond-assumptions-aligning-work-to-real-customer-behavior-OaJytmyF
In this Pocket Sized Pep Talk, you'll learn:
- A working definition for OKR’s.
- The key to goal setting!
- Why so many people end up working on the wrong things.
- How focusing around customer's needs enables clear guidance on what to work on.
- How teams work through the OKR-creation process.
- What key principles guide your OKR implementation.
- How OKRs give people the autonomy to learn their way forward — to ask and then answer key questions.
- What implications OKRs have for leadership, management, and culture?
- A few mentors that helped Jeff along the way.
To learn more about this guest:
GUEST EMAIL [email protected]m
GUEST WEBSITE: jeffgothelf.com
SOCIAL MEDIA:
