In This Episode, You Will Learn:
How to create a feel good experience for your team, your clients, and your business.
The importance of the customer journey.
Advice for overcoming imposter syndrome and working with family.
Resources + Links:
Connect with Sheng on Instagram | @shengherr
Follow Feel Good Cookies on Instagram | @shopfeelgoodcookies
Learn more at https://shengherr.com/starthere/
Order your cookies at https://www.shopfeelgoodcookies.com/
For updates and collaborations or opportunities, go to www.LetsPlayBigger.com
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Show Notes:
This episode will leave you craving for more! Today’s special guest is Sheng Herr, the founder of Feel Good Cookies! Sheng took an idea from a mastermind and used her expertise in personal branding to grow a business that’s now taking off. Her mission? To spread a feel good experience one cookie at a time! Together, we’ll explore the importance of the customer journey, fostering a growth-minded culture for your team, and overcoming imposter syndrome so you can continue to thrive. Make scaling your business a little more sweet!
00:30 Join the feel good vibes with the spunky Sheng Herr, the founder of Feel Good Cookies!
01:30 What made you decide to make a cookie business?
05:05 Where did your mission to create an experience come from?
07:05 The importance of customer experience in a business.
09:30 As you expand, how do you keep that feel good culture?
12:05 How did you overcome imposter syndrome?
15:00 When did you launch?
16:25 What have you learned so far?
18:15 Advice for working with family or significant others.
20:00 What are you working on that you’re most excited about?
22:20 What do you do to play bigger in business and in life?