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AI and Customer Behavior with Shahar Boyayhan and Donna Mitchell

Author
Donna P. Mitchell
Published
Sat 01 Feb 2025
Episode Link
None

About Shahar Boyayhan:Shahar Boyayan is a leading expert in the fascinating intersection of consumer behavior and artificial intelligence. With her finger on the pulse of emerging technologies and their impact on commerce, Shahar offers invaluable insights into the future of consumer trends and business strategies.
Key Points:
1. Impact of AI on Consumer Behavior

Current adoption of AI by consumers

AI as an extension of daily life

Rapid changes expected in the next two years

2. Generational and Cultural Differences

Five generations in the workforce

Cultural differences impacting business

Home becoming a safe space due to AI integration

3. Embracing and Understanding AI

Integration of AI in homes and daily activities

Humanization and automation through AI

Balance between convenience and isolation

4. Ethical and Social Considerations of AI

Increasing reliance on AI in social and personal contexts

Issues of social isolation and critical thinking

Impact of AI on friendships and human interactions

5. AI’s Role in Business Optimization

Utilizing AI to automate business processes

Enhancing customer experience through AI

Case study example of Shahar’s production company

6. Opportunities and Risks for Business Owners

Hyper personalization in customer experience

Importance of ethics and decision-making in AI application

Practical steps for integrating AI in business

7. Practical Advice for Businesses

Automating processes to focus on scaling

Common problems AI can solve for small business owners

Benefits of AI in handling customer interactions

8. Engaging Customers Through Personalization

Importance of understanding the target audience

Using AI to address consumer needs and complaints

Crafting a unique business voice

9. Repositioning Business Strategy

Importance of magnetic promises for attracting customers

Maintaining authenticity and transparency in business

Engagement tactics tailored to younger audiences

10. Preparing for the Future

Downloadable reports on AI trends and business strategies

Potential for hyper-personalization to transform industries

Encouraging hands-on exploration of AI tools

11. Closing Remarks

Summary of key insights

Call to action for business owners

Resources available on Shahar’s and the podcast's websites

Connect with Shahar Boyayhan:
Website: http://www.proptalkie.comFacebook: https://www.facebook.com/awakenbrillianceYouTube: https://www.youtube.com/@UCjNt0Iehbb5qnd7ZN1qrJoALinkedIn: https://www.linkedin.com/in/shahar/BlueSky: https://bsky.app/profile/shaharboyayan.bsky.socialTiktok: https://www.tiktok.com/@shaharboya
Connect with Donna Mitchell:Podcast - https://www.PivotingToWeb3Podcast.comBook an Event - https://www.DonnaPMitchell.comCompany - https://www.MitchellUniversalNetwork.comLinkedIn: https://www.linkedin.com/in/donna-mitchell-a1700619Instagram Professional: https://www.instagram.com/dpmitch11Twitter/ X: https://www.twitter.com/dpmitch11YouTube Channel - http://Web3GamePlan.com
What to learn more: Pivoting To Web3 | Top 100 Jargon Terms

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