Brewing Success with Troy Sandidge: The Evolving Role of CMOs and Community Building

What does it take to succeed as a modern CMO? In this episode of Pipeline Brew, Matt is joined by Troy Sandidge to discuss how marketing leaders can stay relevant in an era of shifting playbooks, AI disruption, and growing pressure to deliver both brand and demand.

Troy is the Chief Strategist and Founder of Strategy Hackers, a strategic marketing consultancy that builds sustainable, scalable, and profitable strategies to drive engagement, advocacy, and revenue growth. Together, Troy and Matt explore the real challenges CMOs face right now including outdated playbooks, pressure to master AI, and the balancing act between vision and execution. 

Additionally, you’ll hear what it takes to tackle these challenges, and where you should be focusing your efforts most. Troy advocates for further investments into your brand and most importantly, your community. He believes real, authentic community building serves as a premium insurance policy when faced with market uncertainty. 

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Guest Bio

Known as the Strategy Hacker®, Troy Sandidge is an award winning growth strategist specializing in building sustainable, scalable, and profitable strategies, systems, and solutions for world-class brands,  generating over $175 Million in client revenue and successfully launching 35+ brands worldwide.

The 5x Agency Builder, 4x CMO, 3x Startup Founder, 2x COO, Board Advisor, Fractional CMO, Keynote Speaker, Investor, Author, & Marketing Consultant brings over 15 years of experience infusing psychology, sociology, business anthropology, cultural ethnography, and behavior science with growth marketing, demand gen, go-to-market, sales enablement, brand positioning, content marketing, and community development strategies helping brands achieve next level results using what he refers to as Conscious Growth Pathways™.

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Guest Quotes

“Strategy isn’t about knowing everything of what to do. It’s knowing what not to do. As you expand your career and hit different milestones, you realize there's so much more we shouldn't be doing. That takes experience and stepping back to look at things from a 50,000-foot view.”

“CMOs need to understand their four currencies: time, money, knowledge, and skill. If you don’t have the skills, you need to bring in the right people, otherwise, you’re going to get left behind.”

“Community is legitimately an insurance policy. When you have it, they understand you, they trust you, and they’ll stay with you even during tough times. Imagine asking your community, ‘What do you want us to do?’ and they give you the million-dollar idea. That’s the power most brands are sleeping on.”

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Time Stamps 

00:00 Episode start

01:40 Icebreaker

02:39 Troy’s career journey across marketing, nonprofit, and politics

04:50 Why great strategy starts with knowing what not to do

06:50 The driving factors behind the evolution of the CMO

10:30 Advice vs. Reality: The gap between thought leaders and practitioners

14:50 The makings of a great CMO

18:15 How AI can enable operational transformation for marketers

24:00 Is AI an option or necessity

27:00 What to do when marketing budgets freeze

30:00 Community as an insurance policy

33:45 What real community building looks like in B2B

38:30 What’s on Tap 

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Links

• Connect with Troy Sandidge on LinkedIn
• Check out Strategy Hackers
• Connect with Matt Hummel on LinkedIn
• Check out Pipeline360