Ep.173: How to Avoid a Problematic Physical Therapy Front Desk

We start with a recap of who we are and what we do here at MEG. Is your front desk a bit of an unstable, revolving door? Learn how to start with yourself and properly manage the best people through processes and products in this episode!

• Do not try to manage personnel “on the fly” 
• Bring about agreement 
• Hire people who take pride in their work 
• Don’t manage by personality 
• Develop front desk skills through role play, drills, etc 
• Be your employee's coach (or have an LMS!) 

Schedule your Free Practice Assessment today!