115: Navigating The Good, The Bad, And The Ugly Reviews Of Your Pet Business

You know the feeling… a new business review just popped up in your inbox.

Is there a nervous flutter in your stomach? Are you excited? Scared? Is it good? Bad?

In this episode of the Boss Your Business Podcast, we are riding that reviews rollercoaster with you and helping you navigate ALL of it– the good, the bad, the ugly, and the in-between. 🎢

In this episode, you’ll hear:

⭐ The statistics behind business reviews. How much do they matter? How does responding or not responding to them affect you? Is one bad review really the end of the world? Let’s look at the numbers!

⭐ Candace’s bad reviews. YUP, real bad reviews she got when she owned her pet businesses and some of the crazy stories behind them– like the review-turned-semi-stalker saga.

⭐ Practical tips on how to get more of those raving reviews and how to utilize them in your marketing. 

⭐ The emotional impact reviews can have on you as a business owner and how to have the right mindset when replying (and yes, you have to reply!)

⭐ Strategies for how to handle the bad ones (and maybe even turn them around and fix the relationship!)

⭐ And more! 

Buckle up, because talking about business reviews is a roller coaster of emotion, but it’s a ride we are NOT avoiding!

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Show Notes

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