#31: The New Currency for Leadership

In this episode we discuss the post pandemic challenges in the workplace and the marketplace – and why the new currency for leadership of the future is continuous learning. We also debate why great standardized processes often sets us free for creating more personalized outcomes and how to mitigate the risks of technology in organizations to ensure that it respects the need for human connection.

 Our guest, Cathy Bessant is the Chief Operations and Technology Officer at Bank of America.

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