Disrupting White-Collar Work

Peggy Smedley and Dennis Draeger, foresight director, Shaping Tomorrow, talk about how AI (artificial intelligence) is transforming white-collar work—and why even AI hallucinations can be valuable. He says we are used to automation impacting blue-collar work, well now with generative AI and business intelligence, it is really beginning to invade white-collar work.

They also discuss:

• The importance of a liaison between machines and decisionmakers.
• The importance of white-collar workers using creative powers with machines.
• The importance of critical thinking when using AI.

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(7/22/25 - 929)

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IoT, Internet of Things, Peggy Smedley, artificial intelligence, machine learning, big data, digital transformation, cybersecurity, blockchain, 5G, cloud, sustainability, future of work, podcast, Dennis Draeger, Shaping Tomorrow

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