All about Your Worker

Peggy Smedley and Peter Cappelli, George W. Taylor professor of management and director of the center for human resources, The Wharton School, talk about how we are shifting away from practices that seem to produce good results and instead are focusing on optimizing cost reduction. He says something that is not happening—but we think is—is fundamental attribution error, which is the assumption that when you see people behaving a certain way, it is because of who they are and what their heads are like.

They also discuss:

• Generative AI (artificial intelligence) and if it is truly replacing jobs and changing roles.
• Three reasons why gen AI is overplayed.
• Why productivity is flat and how to address workforce hurdles.

mgmt.wharton.upenn.edu/profile/cappelli 

(7/23/24 - 880)

IoT, Internet of Things, Peggy Smedley, artificial intelligence, machine learning, big data, digital transformation, cybersecurity, blockchain, 5G, cloud, sustainability, future of work, podcast, Peter Cappelli, The Wharton School

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