Overcoming the Trauma of a Key Employee Fallout - featuring Jessica Ko of Playbook.com

Today we’re peering into the interpersonal side of running a company and managing a team. My guest today found herself in a moment where she and a key contributor left an interaction both feeling attacked, undermined, and shaken.

That ONE interaction had longtail consequences which included alienating the team, creating a toxic work culture and feelings of perceived spite.

My guest today is Jessica Ko and she has been agonizing over this since it happened five years ago. Listen on to find out how she turned this “liability” into a an advantage and is becoming a better manager and person as a result.

Jessica is the founder of Playbook.com, which is building the next-gen creative cloud storage.

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