Pediatric Pioneers Episode 7: Are We Truly Listening? The Role of Patient- and Family-Engaged Care in OT

Dr. Elise Bloch, a seasoned occupational therapist, educator, and advocate, joins host Nicole Quint to explore the power of patient- and family-engaged care (PFEC) in pediatric rehabilitation. Pulling on her experience as both a clinician and as a parent navigating the healthcare system, Elise shares personal insights and research-backed strategies for truly listening to and collaborating with families. Together, we discuss how PFEC can improve patient outcomes, enhance health literacy, and reduce medical errors, along with actionable steps you can take to integrate these principles into your practice. Tune in to learn how to strengthen your partnerships with families and elevate the care you provide.

Learning Objectives

• Describe the historical context for patient- and family-engaged care
• Interpret the evidence around implementing patient- and family-engaged care service delivery in pediatric care
• Apply evidence-based strategies for implementing patient- and family-engaged care to support occupations that are meaningful to children and their families

Timestamps

• (00:00:00) Welcome

• (00:00:27) Introductions

• (00:01:33) Dr. Elise Bloch’s journey in patient- and family-engaged care

• (00:02:52) The importance of listening to families in healthcare

• (00:08:02) Historical context of patient- and family-engaged care

• (00:12:07) The role of occupational therapy in family-centered care

• (00:19:15) Research and benefits of patient- and family-engaged care

• (00:24:07) Advocacy and support systems for families

• (00:28:20) Patient-Centered Outcomes Research Institute (PCORI) and patient-centered research

• (00:30:09) Engaging families in healthcare settings

• (00:32:30) Cultural humility and family support

• (00:36:46) Respect, dignity, and information sharing

• (00:43:32) Facilitating participation and collaboration

• (00:52:44) Actionable takeaways for family engagement

Pediatric Pioneers is brought to you by Medbridge. If you’d like to earn continuing education credit for listening to this episode and access bonus takeaway handouts, log in to your Medbridge account and navigate to the course where you’ll find accreditation details. If applicable, complete the post-course assessment and survey to be eligible for credit. The takeaway handout on Medbridge gives you the key points mentioned in this episode, along with additional resources you can implement into your practice right away.

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