PM67-How Your PDR Customers Think About Price

“How much for a small dent?” You hear this many times a day if you do retail.  Of course, you have to get to the bottom of the real deal. We show you how in this episode.  But should you give a price or range by phone? I know we don’t want to and we discuss why, and how a recent observation is causing us to change our ways.   

• What to put in a texted or emailed price for protection
• Why your customer wants a price in the first place
• Your customer thinks one way, but here’s why you shouldn’t

SHOWNOTES

Links mentioned:

Finding the Right Price for Your Dent Work

How to Negotiate in Paintless Dent Repair

Why You Need to Charge More for Dents