16: The Right Way To Onboard a New Customer

What happens right after a person becomes your customer will great affect not only how they feel about you and your services but also impact how long they will stay a customer. Most places don't have a systemized, detailed onboarding process that informs the customer, answers their future questions and gives them a sense of ease in leaving their dogs with you. 

In this episode you'll learn the exact onboarding process I recommend and how to deploy it so that your customers absorb and get the most out of it (with very little work on your end).