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122: Matt Sutherland - Scaling a Service Based Company

Author
OutlierHQ
Published
Tue 11 Nov 2014
Episode Link
https://outliermagazine.libsyn.com/122-matt-sutherland-scaling-a-service-based-company

"My goal in life is to make as much money as my employees." -Matt Sutherland

So, this guy is not big on titles but he is the co-founder of a design and development company called HQ. Out of all the people we have interviewed, this is probably the guy to work for based on his genuine concern for his employees. Matt says that in regard to scaling a service based business, "we can grow as fast as we have people." Make sure to listen in to hear a strategy Matt uses to mine talent.


Highlights:

  • Mining Talent

  • Scaling Issues

  • Questions to ask employees

  • User experience

  • User Interface

  • Management strategy

  • Organizational Culture


Take Away

"Don't grow too fast, make sure you have the processes in place. If you don't have those processes you will buckle." -Matt Sutherland


Connect With Matt:

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