Ops I did it again by Out of Pocket
A limited series podcast by Out-of-Pocket, hosted by Danielle Poreh and Nikhil Krishnan. We interview builders in healthcare operators breaking the mold (aka solving problems all ops people are facing).
- Update frequency
- every 14 days
- Average duration
- 41 minutes
- Episodes
- 10
- Years Active
- 2023 - 2024
How Photon Used Automations to Change E-Prescriptions | Michael Rado, CPO, Co-Founder, Photon Health
In this episode of Ops I Did It Again, Michael Rado (aka Rado), Co-Founder and CPO at Photon Health joins the thinksquad aka Danielle and Nikhil to break down how they built and scaled products to su…
Digital Health Ops: A Playbook for Every Growth Stage | Rahul Agarwal, COO Medplum
On this episode of Ops I Did it Again, Rahul Agarwal (COO of Medplum) joins Danielle to share his digital health operations playbook. The “hero’s journey” playbook breaks down pro tips and gotchas th…
Building Differentiated Patient Experiences | Kerem Ozkay, COO and Ayo Omojola CPO, Carbon Health
In this episode of Ops I Did It Again, Kerem Ozkay (Chief Operating Officer) and Ayo Omojola (Chief Product Officer) from Carbon Health join the thinksquad aka Danielle and Nikhil, to discuss how the…
How Thyme Care Scales Care Teams | Nate Brown, VP Market Operations
Nate Brown joins the Thinksquad, aka Danielle and Nikhil, to share lessons learned from scaling a 90 person care team in 3 years at Thyme Care.
We break down their organizational design, recruiting b…
Aledade’s Patient Engagement Playbook | Douglas Streat, COO Aledade Care Solutions
In this episode of Ops I Did It Again, Douglas Streat, COO of Aledade Care Solutions, joins the thinksquad, Danielle and Nikhil to unpack how they built patient engagement strategies to support over …
Holiday Special: 12 Tactical Healthcare Ops Tips
This episode is sponsored by Out of Pocket, because no one is prouder of us than us: https://www.outofpocket.health/
You should also check out our courses, including ones taught by yours truly (How to…
Real Gen AI Use Cases in Healthcare | Matthew Woo, Co-Founder & Product at Summer Health
Matthew Woo, Co Founder and Head of Product at Summer Health joins the thinksquad, aka Danielle and Nikhil to unpack how Summer Health builds an AI first company. He breaks down how they think throug…
How House Rx Builds Product | Denali Cahoon & Mina Iskarous
They share their lessons learned and core principles that made the build happen so quickly. We go deeper into interview tips, building flexibility in product and frameworks to ensure alignment along …
Text your patients | Ajay Haryani, MD
In this episode, he shares his clinical and operational playbook for executing on the channel effectively and even laughs at Nikhil’s jokes. We go deeper into how they measure value, track SLAs and h…
Introducing Ops I did it again
Introducing Ops I did it again, a limited series podcast by Out-of-Pocket, hosted by Danielle Poreh and Nikhil Krishnan. We interview builders in healthcare operators breaking the mold (aka solving p…