How Speech Analytics and Human-Assisted Quality Monitoring Programs Work Together
- Author
- Northridge Group
- Published
- Thu 23 Apr 2020
- Episode Link
- https://northridge.libsyn.com/how-speech-analytics-and-human-assisted-quality-monitoring-programs-work-together
Pam Plyler explains how quality monitoring programs are evolving with the use of speech analytics and how combining these services can drive even more value for your organization.
