Delivering Customer Experience in Times of Crisis
- Author
- Deb Robbins
- Published
- Thu 26 Mar 2020
- Episode Link
- https://northridge.libsyn.com/delivering-customer-experience-in-times-of-crisis
The Northridge Groups Deb Robbins, Executive Consultant at The Northridge Group, shares tips for how organizations can effectively prepare their Customer Service Teams to deliver an exceptional experience even in times of crisis.
