From 1 to many: A conversation with Chad's wife, Christa

How could be NOT have Christa on yet?!  The most important guest! In this week's episode we discuss how Christa WAS the call center back in 1996 when the business was first started. We talk about how important it is to not miss a single call--and to give your customers your undivided attention no matter the circumstances! (like raising 5 daughters!)