Thought Leaders Episode 17: How to Provide an Experience That Delights Your Customers
- Author
- SAP SE
- Published
- Wed 30 Jun 2021
- Episode Link
- https://podcast.opensap.info/opensap-invites/2021/06/30/thought-leaders-episode-17-how-to-provide-an-experience-that-delights-your-customers/
Meet Jeannie Walters, writer, speaker, and CEO of Experience Investigators to understand your customer’s journey, develop a CX strategy that delights, and learn how to drive action with results through customer journey mapping.
