One More Scoop with Arnold Chan

Arnold Chan is the Hong Kong & Southeast Asia General Manager for Airwallex. He handles Airwallex’s overall business growth in Hong Kong and Southeast Asia, building out its local commercial teams and operations and helping businesses in those regions leverage fintech solutions to grow internationally.

Before Airwallex, he was the founder and executive chairman of Teach4HK, a local education social enterprise in Hong Kong.

How has Arnold's passion for people development and empathic leadership driven his career and the way he works? What motivated him to move from NGO to startup? How did he shift from working for an NGO to working at a high-growth startup? 

Topics: 

00:01:15 - Started career at Goldman Sachs 

00:06:18 - Using nonprofit expertise to land a role at Airwallex

00:09:25 - The importance of constant growth

00:14:38 - Passion for Learning and People Development

00:17:26 - Starting a Nonprofit Teach4HK

00:19:36 - Empathy in Leadership

00:24:19 - Developing Personal Relationships with Team Members

00:28:19 - Maintaining Personal Relationships in a Small Team

00:44:20 - Importance of Empowerment in Managing a Remote Team,

00:48:50 - Hiring and Managing Your Own Team

00:50:44 - Challenges of Managing Growth Across Markets

00:52:43 - Importance of Calibration in Leadership

00:57:59 - Motivating Underperforming Team Members

00:59:54 - Building a Culture of Growth

01:00:23 - Personal Goals: Promote people development and leadership that values empathy and growth.

01:01:13 - Advocating for People Development

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