Access new insights and best practices for improving business in the financial services industry from the world-renowned team of experts at Omega Performance. Credit and Risk Management - Sales and Customer Service - Leadership and Change Management
Recently, Omega Performance sponsored a comprehensive study conducted by Allegiant Partners to explore the effects of the recent financial crisis on both banking executives and consumers in the US. A…
As banks close branches and focus more on deal by deal credit quality, it is easy to lose focus on overall relationship development. Bankers need to look at three planning factors in order to maximiz…
In Omega’s many discussions every month with senior and executive managers in North America, we continue to hear that one of the single-most critical business issues that financial services providers…
Is your organization going to be a leader or a follower in recapturing the consumer loan customer? Consumer lending, excluding mortgage lending, has slowed considerably in most lending organizations,…
In today’s environment, bankers are being held accountable for their performance to achieve goals at a much faster pace. In order to ensure speed to performance, individuals and must commit to act…
What do a children’s book, a Nobel Prize, and the World Bank have in common? More than you would think. The book One Hen tells the story of how a very small loan made a very big difference—it’s the s…
Many organizations are looking to implement a best practice referred to as onboarding. Today’s topic will address the importance of implementing an effective onboarding strategy because when done rig…
In spite of the weak economy and concerns about the availability of credit, the market for small business banking relationships is being hotly contested by financial institutions. Recent research sho…
For many years, financial institutions have believed that there is a “stickiness” that makes it difficult for business relationships with loans, a checking account and other products to switch to ano…
Blended learning can be a key tool in helping organizations accomplish their business objectives in these challenging times. Find out some specific ways to leverage technology by clicking on the link…