Leadership & AI: How Small Business Owners Can Roll Out AI Strategically

Key Takeaways:

Start with Strategy, Not Tools
Don’t jump on AI trends blindly. Begin by asking: Why am I implementing AI? and What outcome am I expecting?

Protect Confidentiality
AI thrives on data. Leaders must gatekeep sensitive information, especially in fields like law, healthcare, and finance. Consider closed systems for private data use.

Reduce Fear Through Inclusion
Employees often fear job loss due to AI. Involve them early—let them test tools, provide feedback, and see the benefits firsthand.

Fact-Check Everything
AI “hallucinates.” Build a process to verify outputs. Especially in client-facing content, unchecked data can erode trust quickly.

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