S1 Ep1: Use Empathy to Improve Collections
- Author
- Medical Economics
- Published
- Sat 15 Aug 2020
- Episode Link
- https://audioboom.com/posts/7654624
Physician's Practice spoke with Jacob Corlyon, co-Founder and CEO of Capital Collections Management, about the importance of empathy in collection outreach and how practices can use this communication strategy to their advantage.
