1. EachPod

nScreenNoise – Can Internet TV loyalty programs cut churn and boost CLV?

Author
Colin Dixon
Published
Thu 08 Jun 2023
Episode Link
https://nscreenmedia.podbean.com/e/nscreennoise-%e2%80%93-can-internet-tv-loyalty-programs-cut-churn-and-boost-clv/

Churn is rampant among SVOD and FAST users, despite billions being spent on content and discovery features meant to keep them. Could loyalty programs help hold on to users longer?

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