Most Agents Waste “Thank You” Moments: Here’s How to Turn Them Into Referrals

In this episode, Dan Rochon shares a powerful yet often overlooked moment in the client relationship—when they say “thank you.” He reveals the exact words to respond with, and how that small shift can unlock a steady stream of referrals. You'll learn how to use that moment to deepen trust, build long-term relationships, and create organic growth in your business. Dan also explains how changing your script and mindset around gratitude can help you take control of your schedule and turn everyday interactions into opportunities for success.

What you’ll learn on this episode

• Always prioritize your schedule: time off, lead gen, then appointments.
• The perfect time to ask for referrals is right after a client says "thank you."
• Replace “no problem” with “you’re welcome” — and follow with a smart, structured referral ask.
• Use embedded commands to subtly lead clients toward referring you.
• Clients refer to make themselves look good — tap into that.

Resources mentioned in this episode

• On-Demand Training: Full buyer and seller process training
• Referral Script: Turn “thank you” into referrals
• Embedded Commands Guide: Quick intro to subconscious influence
• Listing Prep Steps: 7-touch system before your appointment
• Teach to Sell System: Real-world framework to consult and get hired

To find out more about Dan Rochon and the CPI Community, you can check these links:

• Website: No Broke Months
• Podcast: No Broke Months for Salespeople Podcast
• Instagram: @donrochonx
• Facebook: Dan Rochon
• LinkedIn: Dan Rochon
• Teach to Sell Preorder: Teach to Sell: Why Top Performers Never Sell – And What They Do Instead