1. EachPod

Nest of Vipers: Customer Service Hell

Author
Danny Plotnick
Published
Fri 15 Jun 2007
Episode Link
http://www.kqed.org/arts/nest/episode.jsp?id=9

If you've ever been a mindless drone in the workplace being yelled at by an irate customer or been an irate customer exasperated by the incompetent boobery of the American workforce, then you won't want to miss this episode of the Nest of Vipers. Working the phone lines at Play Station on Christmas morning, being the a/v tech dude at a proctologist convention, being a bag boy in a retirement community, and dealing with couriers that lose your priceless packages are just some of the customer service problems dissected this episode. Anthony Bedard (musician, Hank IV), Bucky Sinister (author, All Blacked Out and Nowhere To Go), Jack Boulware (author SF Bizarro), and host Danny Plotnick recount tales of customer service hell.

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