Digital 2018 Live : Episode 5 : How To Plot Your Customer Journey
- Author
- Neil Wilkins
- Published
- Wed 23 May 2018
- Episode Link
- https://podcasters.spotify.com/pod/show/neilwilkins/episodes/Digital-2018-Live--Episode-5--How-To-Plot-Your-Customer-Journey-e57aud
How to Plot Your Customer Journey is the 5th episode in the Digital 2018 Live podcast series by Neil Wilkins, taking us step by step through the stages of planning you need to ensure your customers’ experience delivers what you and they both need. The three stages of awareness, conversion and retention are described in […]
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