Goin' Through Changes. Victoria Steeger, CLO, Maryland & David Gragan, CLO, DC.

We discuss ways of implementing change in an organization. Whether it be training needs, providing staff support, or retention issues, the concept of change management draws on many different theories from psychology, behavioral science, etc. Victoria Steeger, Chief Learning Officer of Maryland, and David Gragan, Chief Learning Officer, for DC’s Office of Contracting and Procurement explain the responsibilities of a CLO, and how they work to introduce and manage change in their offices.

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