Agencies as Customers with CO Chief Customer Officer William Chumley
- Author
- NASCIO
- Published
- Wed 26 Aug 2020
- Episode Link
- None
Amy and Matt have a conversation with Colorado Chief Customer Officer William Chumley. We discuss why Colorado hired for this position, what he does, why agencies are really strategic partners and how the pandemic has affected his work.
You can find NASCIO's publication on CRM here: https://www.nascio.org/resource-center/resources/relationships-matter-most/
