MOSE Shorts - 27: How to Remove Hidden Barriers

In this MOSE Shorts segment, Clare Dillon talks about her overall onboarding and contribution experience.

While she's been more active in communities that focus on knowledge sharing and where writing code is not the norm, she highlights the importance of understanding the community before starting to work upstream. Newcomers need to learn the community's language, not the spoken language but rather terms, phrases and communication styleThis step is very important, and it can also be harder than it seems or needs to be. For example, if your community is heavily dependent on acronyms and special terms, you need to make sure you have resources for newcomers to be able to learn those, and be able to participate and have meaningful conversations within the community!

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